Privacy Policy

Last updated: January 2026

Introduction

This Privacy Policy describes how Topiq ("we", "us", or "our") collects, uses, and shares information about you when you use our desktop application and website (collectively, the "Services").

Information We Collect

Information You Provide

  • Account Information: When you purchase Topiq, we collect your email address and name to create your license and send you important information about your purchase.
  • Payment Information: Payments are processed by Stripe. We do not store your payment card details.
  • Support Communications: If you contact us for support, we collect the information you provide in your communications.

Information Collected Automatically

  • Website Analytics: We use Plausible Analytics, a privacy-focused analytics service that does not use cookies or track personal data. We collect anonymous, aggregate information about page views and referrers.
  • Application Usage: The Topiq desktop application does not collect or transmit usage data. All your Kafka credentials and data remain on your local machine.

How We Use Your Information

We use the information we collect to:

  • Process your purchase and deliver your license
  • Provide customer support
  • Send important updates about the product (security updates, major releases)
  • Improve our website and services

Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

  • Service Providers: We use Stripe for payment processing and Resend for transactional emails. These providers have access to your information only to perform services on our behalf.
  • Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect our rights or the safety of others.

Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes described in this policy. License and purchase records are retained to provide ongoing support and verify your license status.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, contact us at privacy@gettopiq.com.

Data Security

We implement appropriate technical and organizational measures to protect your information. The Topiq desktop application stores credentials securely using your operating system's native keychain or credential manager.

Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@gettopiq.com